All ticket sales are final
If you are unable to attend the event that you have purchased a ticket for, email us your details at firstname.lastname@example.org letting us know and we will put your ticket on a “returns” list and attempt to resell your ticket for you. If your ticket resells, you will receive a refund of 80% of the ticket price. Please note that we cannot guarantee a resale and we reserve the right to sell remaining tickets before returned tickets.
If you have any enquiries about using this site please contact us.
All material, including text, images and code, is protected by copyright and must not be copied in full or in part without our permission.
We take care in making the information on this site error free and up-to-date. However, information and other details on this site are subject to change. Please contact us to report any inaccuracies.
We value your privacy. If you have any queries or concerns, please contact us.
We will only collect your contact details via the form on the Contact Us page of this site.
If requested, Broadway Arts Festival will amend or delete your contact details from our records immediately.
TERMS & CONDITIONS
The organisers of the festival reserve the right to cancel events at any stage if deemed necessary in their opinion, or if circumstances arise outside their control.
They also reserve the right to alter the programme, line-up and time without prior notification.
Should the event be cancelled or the line-up changed, the organisers will not be liable for the payment of any compensation or for any loss of money and / or expenses incurred.
The organisers have the right to deny entry to any event.
TERMS & CONDITIONS FOR THE ART COMPETITION ONLINE SELLING EXHIBITION 2020
All works are being held by the artist who will arrange delivery directly to the buyer. This is to streamline the process and reduce shipping time.
Delivery will be via either a courier service or Post Office Tracked Delivery. Certain items may incur an additional delivery charge due to size/weight and delivery destination.
If you are purchasing from outside the UK and require delivery to an address outside the UK, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before buying.
Once your payment has been received into our bank account, your artwork will be despatched.
Please allow up to 21 days for delivery as postal services are taking longer due to the global pandemic.
We will ask you to confirm receipt by email.
You can only change your mind about your purchase and request a refund prior to the item being despatched. In this case the card processing fee will be deducted from your refund amount to cover our costs.
Once despatched, all sales are final and you may not return the artwork and Broadway Arts Festival will not offer a refund.