Frequently Asked Questions / Terms
When will tickets go on sale?
Tickets go on sale to the general public through the website at 10am on 10th April 2020 (Good Friday) at and 2 weeks earlier at 10am on 27th March for Benefactors of the festival.
There will be a festival ticket office on the village green in Broadway open on the weekends of 23rd/24th May & 30th/31st May from 11:30am – 2:30pm and from Tuesday 2nd – 14th June during the festival. Please note that popular events are likely to sell out through the website before the ticket office on the village green opens on May 23rd.
Are there any restrictions on the number of tickets I can buy for events?
Due to the intense interest in the following events, and to make it fair for all, we are limiting the number of tickets any person can buy to 2 for the following events. This applies to benefactors of the festival and members of the general public. If you buy more than two tickets for any of these events they will be refunded and put back up for sale on the website.
- Philip Mould “Hidden Strokes: Revelations of the Art World” Lunch & Talk (5th)
- Atmospheric Watercolours Workshop with Jean Haines (5th)
- En Plein Air Sketching Workshop with Adebanji Alade VP ROI (6th)
- Design & Make a Silver Ring Evening Workshop (8th)
- Going Wild with Watercolour Workshop with Jake Winkle (9th)
- Painting in Oils at Snowshill Manor Gardens NT with Penny German (9th)
- 2 Day Plein Air Workshop with Haidee-Jo Summers (9th & 10th)
- Pot Throw & Decorate (Adult Sessions) (10th)
- Fox Clay Sculpture Workshop with Ros Ingram (10th)
- Wire Bird Sculpture Workshop with Rachel Higgins (11th)
- Design & Make a Silver Pendant Workshop (11th)
- The Tour of 3 Private Broadway Gardens with Marion Mako (12th)
- Glass Fusing Workshop with Jill Bagnall (14th)
Are there booking fees?
Good news! Since the last festival in 2018 we have invested in a new ticketing system / online box office. This means there are no booking fees applied to online ticket purchases. Our new website box office also allows you to “basket” your ticket order, buying tickets for more than one event at a time with just one transaction.
What about Refunds & Cancellation?
All ticket sales are final.
If Broadway Arts Festival needs to cancel the event for any reason, we will advise you immediately by email and arrange to refund the full cost of your ticket.
Do you have a returns policy?
If you are unable to attend the event that you have purchased a ticket for, email us your details at firstname.lastname@example.org letting us know and we will put your ticket on a “returns” list and attempt to resell your ticket for you. If your ticket resells, you will receive a refund of 80% of the ticket price. Please note that we cannot guarantee a resale and we reserve the right to sell remaining tickets before returned tickets.
The organisers of the festival have the right to cancel events at any stage if, in their opinion, deemed necessary, or if circumstances arise outside their control.
They also reserve the right to alter the programme, line-up and time without prior notification. Should the event be cancelled or the schedule changed, the organisers will not be liable for the payment of any compensation or for any loss of money and/or expenses incurred. The organisers have the right to deny entry to any event.
If an event sells out can I be put on a waiting list?
Yes! Email email@example.com letting us know the event you are interested in and providing your name, mobile phone number and the number of tickets you are looking to purchase and we will place you on a waiting list. Should we get any returns, we will be in touch.
Is the festival likely to go ahead despite the Coronavirus outbreak?
Planning and preparation for the Festival is in full swing with the intention that the advertised programme takes place in full in June. At the same time we are closely monitoring developments with the coronavirus situation.
As ever, the safety of our festival-goers, artists, performers, speakers and staff is of paramount importance to us. We will follow the best available advice from the chief medical officer and inform festival-goers immediately of any significant changes to our 2020 plans.